LIA SITI JULAEHA; PRAJARTO BUDI WIBOWO; MUHAMMAD IBNU DARMAWAN; ROSYID NURYADIN. Analisa Kegiatan dan Layanan PT. Kereta Api Cepat Indonesia China : Penerapan Service Blueprint, Kualitas Layanan, Pertemuan Layanan dan Servicescape. Sammajiva: Jurnal Penelitian Bisnis dan Manajemen, [S. l.], v. 2, n. 4, p. 225–238, 2024. DOI: 10.47861/sammajiva.v2i4.1612. Disponível em: https://e-journal.nalanda.ac.id/index.php/SAMMAJIVA/article/view/1612. Acesso em: 30 apr. 2025.