RISMA PETRUS; ERMA SURYANI; MAKARIUS BAJARI. Analisis Penanganan Pengaduan Konsumen Pada Situs Konsumen Indonesia Menggunakan Metode K-Means Cluster. Sammajiva: Jurnal Penelitian Bisnis dan Manajemen, [S. l.], v. 1, n. 1, p. 71–80, 2023. DOI: 10.47861/sammajiva.v1i1.99. Disponível em: https://e-journal.nalanda.ac.id/index.php/SAMMAJIVA/article/view/99. Acesso em: 19 sep. 2024.