Hangga Dwipa Yudha and Desiana Rachmawati, “Tingkat Kepuasan Penumpang Terhadap Pelayanan Lost And Found PT. Avia Citra Dirgantara di Bandar Udara Abdulrachman Saleh Malang Jawa Timur”, jkpu-nalanda, vol. 1, no. 4, pp. 160–177, Jul. 2023.