Faktor-faktor yang mempengaruhi Perilaku Administrasi Publik: Kecerdasan Emosional, Profesionalisme dan Disiplin Kerja

Authors

  • Denisa Salsabila Viyanis Universitas Bhayangkara Jakarta Raya
  • Cris Kuntadi Universitas Bhayangkara Jakarta Raya

DOI:

https://doi.org/10.47861/sammajiva.v1i4.532

Keywords:

Emotional Intelligence, Work Discipline, Public Administration Behavior

Abstract

Administrative behavior is a person's choice to carry out administrative activities, such as providing intensive services, with a focus only on achieving predetermined organizational goals. The study of cooperation in public organizations is called public administration. Because public administration is a branch of administrative science, all theories, concepts and analyzes of administrative science are used. In the research literature on organizational behavior, this article examines the following factors in public administration behavior: emotional intelligence, professionalism, and work discipline. Developing hypotheses regarding these variables is the goal of this paper. This hypothesis can be used in future research. The results of this review article are: Emotional Intelligence influences Public Administration Behavior, Professionalism influences Public Administration Behavior and Work Discipline influences Public Administration Behavior.

 

 

References

A. Pananrangi M, & Muhammad Ishak Ismail, A. (2022). Penerapan Etika Admnistrasi Publik Melalui Pelaksanaan Tugas Pelayanan Birokrat. Meraja Journal, 4(3), 3–19. https://doi.org/10.33080/mrj.v4i3.189

Amin, M. (2020). Pengaruh Profesionalisme Aparatur Terhadap Kualitas Pelayanan Publik Bidang Administrasi Pemerintahan. PUBLIC POLICY (Jurnal Aplikasi Kebijakan Publik & Bisnis), 1(2), 137–152. https://doi.org/10.51135/publicpolicy.v1.i2.p137-152

Iswahyudi. (2022). Perilaku Birokrat Garis Depan ( Street Level Bureucrats) Dalam Pelayanan Publik. Jurnal Governance and Politics (JGP), 2(1), 1–9. https://e-journal.iyb.ac.id/index.php/jgp/article/view/222

Kabhe, B. A. H. (2022). Pengaruh Profesionalisme Kerja Terhadap Kualitas Pelayanan Publik Pada Kantor Camat Sukolilo Surabaya. PRAJA Observer: Jurnal Penelitian Administrasi Publik, 2(06), 46–60.

Marbela, S., Aprilya, Z., & Ulfa, K. (2023). Pentingnya Prinsip Etika Administrasi Publik Dalam Upaya Pemberantasan Gratifikasi Di Lingkungan Birokrasi Publik. SANGER Journal, 1. http://journal.ar-raniry.ac.id/index.php/sanger/article/view/2956

Pertiwi, D. P. Y., Putrian, L., & Derriawan. (2019). Pengaruh Gaya Kepemimpinan, Budaya Organisasi Dan Profesionalisme Terhadap Komitmen Dan Dampaknya Pada Kinerja Densus 88 At Polri. Jurnal Inovasi Manajemen Ekonomi Dan Akuntasi, 1(1), 114–131.

Priatna, I. A., & Ariska, R. (2019). Effect of Work Discipline and Wok Motivation on Employee Performance in South Jakarta Administrative City. Management Studies and Entrepreneurship Journal, 2(1), 48–58. http://journal.yrpipku.com/index.php/msej

Ratnasari, S. L., Supardi, S., & Nasrul, H. W. (2020). Kecerdasan Intelektual, Kecerdasan Emosional, Kecerdasan Spiritual, Dan Kecerdasan Linguistik Terhadap Kinerja Karyawan. Journal of Applied Business Administration, 4(2), 98–107. https://doi.org/10.30871/jaba.v4i2.1981

Simatupang, S., & Efendi. (2020). anajemen (E. 11(2), 152–161. https://doi.org/10.32832/jm-uika.

Taufik, M. S., Machmud, S., Zulfikar, V. A., & Coenraad, D. P. (2022). Pengaruh Motivasi dan Disiplin Kerja terhadap Kinerja Karyawan. Jurnal Computech & Bisnis, 16(1), 20–27. https://doi.org/10.56447/jcb.v16i1.45

Urrahmi, M., Putri, N. E., Pada, P., Kota, P., & Tahun, P. (2020). Jurnal Mahasiwa Ilmu Administrasi Publik ( JMIAP ). 2(2), 9–17.

Wardani, A. K. (2019). Urgensi Inovasi Pelayanan Bidang Administrasi Publik di Era Disrupsi. Dinamika: Jurnal Ilmiah Ilmu Administrasi Negara, 30–35. https://jurnal.unigal.ac.id/index.php/dinamika/article/view/2258%0Ahttps://jurnal.unigal.ac.id/index.php/dinamika/article/download/2258/2021

Downloads

Published

2023-10-20

How to Cite

Denisa Salsabila Viyanis, & Cris Kuntadi. (2023). Faktor-faktor yang mempengaruhi Perilaku Administrasi Publik: Kecerdasan Emosional, Profesionalisme dan Disiplin Kerja. Sammajiva: Jurnal Penelitian Bisnis Dan Manajemen, 1(4), 148–160. https://doi.org/10.47861/sammajiva.v1i4.532

Similar Articles

1 2 3 4 5 6 7 > >> 

You may also start an advanced similarity search for this article.